Oil IT Journal Highlights Pipeline Emergency Response System

Posted in Company News, GeoRoom, Incident Mangement, Pipeline, Right-of-Way

Emergency Response

Houston, TX, March 13, 2002 –  Enron is not all smoke and mirrors. Elaine Tombaugh told how its Transportation Services unit operates over 33,000  miles of pipelines. Enron needs to respond rapidly to leaks and other problems and needed a robust solution for coordinating field response to emergencies. The solution, which evolved out of a pre-existing ArcView IMS solution, was developed in partnership with R7 Solutions and includes MapObjects, SAP and telephony. This development is claimed to be one of the first enterprise systems built on Microsoft’s .Net platform. The system receives around 100 calls per day. These are ‘triaged’ to determine the level of the emergency and dispatched. Telephone automation can initiate a conference call of appropriate teams on the fly and notify local authorities or 911 contacts.